Indira Paganotto

FAQ

How can I get in contact with the shop?
Here you can find our address and contact information.

Gekko Agency
A: van Graftstraat 10, 3088 GL Rotterdam, The Netherlands

P: +31 6 21 85 98 68
E: support@artcoremf.com

BTW: NL862006107B01
KVK: 81234929

How can I pay for my order?
We accept multiple payment providers:

  • Paypal
  • Visa
  • Mastercard
  • iDeal,
  • Bancontact
  • Giropay,
  • Sofort
  • Maestro
  • AliPay

Do you ship to my country?
We ship all of our products worldwide with DHL Express. If you can’t ship to your country please send an e-mail to support@artcoremf.com

Shipping costs:
Shipping costs will be calculated at the checkout. These prices do not include customs fees or other taxes.

How long does it take for my order to get to my doorstep?
We ship within 24 hours after you place your order.

  • Europe: 2- 3 business days
  • Worldwide 3 – 4 business days

Can I track my order?
Every shipping option includes track & trace. You receive the tracking information via e-mail.

Return and refunds
You can find and view all the information about returns and refunds on the return and refunds page.